Does Vegan Green BEE deliver worldwide?
YES WE DO! We are a global business. You name the country, we’ll ship it there!
What are your post & packing costs?
All orders are shipped and tracked with Royal Mail. All UK Shipping is free on orders over £30 otherwise £5.60 – EU £15.96, everywhere else £20.55
What is the cut off for same-day shipping?
Please order by 12pm GMT for your order to be dispatched that day.
Are your shipping materials recyclable?
Everything from our shipping boxes, our packaging tape to our marketing materials is fully recyclable. Our fliers and booklets are even made from recycled material.
RETURNS & REFUND
What happens if my order does not arrive because I supplied an incomplete or inaccessible address?
Your order will be returned to us and we will notify you promptly to clarify/amend any issues with the address itself or accessibility to the property. We will always ask you to provide a safe place to leave your item if you are out such as a secure porch or with a neighbour.
Can my order be sent to a different address?
Yes, you can change the delivery address to a different address of your choice.
What happens to my delivery if I go away after I have placed my order?
If you are going to be away it is advisable to have your parcel delivered to the address of someone you trust and from whom you can safely retrieve the parcel.